Frequently Asked Questions

Yes! Depending on the model, our web shooters come with either elastic bands that fit most wrist sizes or velcro straps that you can adjust manually for a perfect fit. Some models are also available in three sizes — Small, Medium, and Large — so you can pick the one that works best for you.

It depends on the model. Our lighter-based web shooters use a mixture of soap, water, and butane to create a burst effect. For the spray bottle models, we recommend using plain water. We're currently developing a web-like spray formula that produces a more realistic effect — this will be available for our upcoming glass spray bottle models.

Not all models are suitable for children. Our lighter-based web shooters require butane to operate, which is not safe for kids. The spray bottle models that use only water are a much better choice for younger fans. Always check the product description on each listing for age recommendations.

Absolutely. Most of our web shooters support custom color options. When placing your order, you can specify up to 4 different colors and where you want them — for example, "orange lever, black body, red latch." Just fill out the personalization field on the listing.

Most of them — yes. Our functional web shooters spray water, produce a mist, or create a burst effect depending on the model. Every functional unit is hand-tested before shipping to make sure the mechanism fires properly. We also offer prop-only models designed strictly for display and cosplay — no moving parts, just a clean look. Check each listing to see whether the model is functional or decorative.

Our web shooters are 3D printed using high-quality filament — primarily PLA, with some models using ABS or PETG depending on the design's requirements. All three are durable and lightweight, but each has its strengths — ABS handles heat better, PETG is more impact-resistant, and PLA gives the cleanest detail. Check each listing for the specific material used. Either way, treat them like a prop, not a power tool.

We only have one model of web shooter that requires sizing, it comes in Small, Medium, and Large — Medium fits the widest range of adult wrist sizes. Other models use elastic bands or velcro straps and are one-size-fits-most. If you're unsure, measure your wrist in inches and message us before ordering — we'll recommend the best fit.

It depends on the model and what you're spraying. Lighter-based models spray a soap-and-butane mixture that can stain walls and surfaces — we recommend using them outdoors or in a space where cleanup is easy. Plastic spray bottle models loaded with plain water won't cause damage under normal use, but repeated sprays in the same spot without cleanup can leave water damage, and using anything other than water can stain. Our glass spray bottle models are built for web fluid, which contains chemicals and adhesives — that will damage walls and shouldn't be fired indoors at all.

Plastic spray bottle (water) models are generally fine indoors — keep them away from electronics and soft fabrics. Lighter-based models use butane, so we recommend outdoor or well-ventilated use, never near open flames, and never aim them at people or animals. Glass spray bottle models loaded with web fluid should only be used outside — the fluid is sticky, may contain chemicals depending on the formula, and will damage indoor surfaces.

Range depends on the model:

• Stock spray bottle models: about a couple of feet, as a fine mist.
• Lighter-based models: around 10 feet — the butane pushes the soap-and-water mixture surprisingly far.

A quick mod some owners do on the spray bottles: heat a sewing needle and carefully melt a tiny hole in place of the stock nozzle opening. This turns the mist into a stream that can reach 10–15 feet. We're planning to offer this as an optional upgrade on future listings.

Yes — cosplay is a huge part of who these are made for. Custom color options let you match any suit, and we offer both functional and prop-only models. For indoor conventions, we'd steer you toward the prop-only or plastic spray bottle models. Lighter-based units may not be allowed at venues with open-flame restrictions, and glass web-fluid models are a no-go indoors — the fluid is sticky and most cons won't allow it. Always check your convention's prop policy before bringing any functional shooter.

Every item is made to order, so please allow 5–7 business days for production before shipping. Domestic orders typically arrive within a few days after that. You'll receive a tracking number once your order ships.

Yes, we ship worldwide through Etsy's global shipping program. Rates and delivery times vary by location. All orders ship from South Florida, USA.

Reach out as soon as possible if you need to make changes. Since production starts shortly after your order is placed, we'll do our best to accommodate — but once a print is in progress, we may not be able to modify it.

We pack every order carefully, but if something arrives damaged, contact us right away with photos. We'll make it right — whether that's a replacement part, a full reprint, or a refund.

Yes! We offer STL files for some of our designs so you can print them at home. These are instant digital downloads on our Etsy shop. You'll need your own 3D printer and slicing software.

We include recommended settings with every STL purchase. We generally design for PLA at standard resolution. If you run into issues, message us — we're happy to help troubleshoot.

No. Our STL files are for personal use only. You may not resell, redistribute, or use them commercially. If you're interested in a commercial license, reach out and we can talk.

Our web shooters are designed to sit on the inside of your wrist, about half an inch back from the wrist joint toward your forearm. If it sits too close to your hand, the edge of the shooter will press into the base of your palm and cause discomfort. When it's positioned correctly, the circle of the firing lever should line up with the middle of your palm — that's how you know it's where it needs to be. Strap it snug but not tight; you should be able to slide a finger under the band.

Lighter-based cartridges give you roughly 3–5 seconds of spray time per fill. It's short, but it looks incredible — that's the trade-off for the burst effect. Refilling takes a couple of minutes. Spray bottle cartridges last around 50 sprays per fill and can be refilled with water indefinitely. Refill instructions ship with every order, and there's a how-to video on our homepage.

A few common causes:

• Spray bottle models: check that the intake tube inside the reservoir is pointed down and fully submerged in the liquid — if it's angled up or sitting above the fluid line, it'll just pull air. Web fluid can also clog the nozzle or tube; flush with warm water if you've been using anything other than plain water.
• Lighter-based models: make sure your butane is fresh and the valve is fully seated. Older butane loses pressure and won't atomize properly.
• Lever won't press down: the lever rarely gets stuck on its own — something is usually blocking it. Two things to check: (1) the lighter may be inserted the wrong way, or (2) the small counter-lever sitting next to the main lever may be caught underneath it, preventing the main lever from traveling down. Reset the counter-lever so it sits alongside the main lever, not under it.

If none of that works, message us with photos and we'll troubleshoot or arrange a repair under our 30-day warranty.

Water-based spray models leave almost nothing to clean — just a damp spot that air-dries. Lighter-based models leave a noticeable amount of soap residue — pick up the bulk of it and wipe the surface down with a damp cloth.

Web fluid is a different story. Most web fluid formulas are made from glue and acetone, and some include stronger chemicals depending on the recipe. It will damage most surfaces it lands on — paint, finishes, fabric, wood, plastic, and more. Web fluid should only be used outdoors on surfaces you're okay with damaging. If you do need to clean it off something:

• Hard, sealed surfaces (tile, sealed wood, metal): Goo-Gone or nail polish remover are the most effective. Test on a small hidden area first.
• Painted walls, delicate finishes, or fabric: soap and water is gentler than solvents, but any cleanup at this point is damage control — the surface may already be compromised by the adhesive and chemicals. Results will vary. If you're not worried about ruining the surface, acetone or Goo - Gone will remove the web fluid effectively.

No, these are not officially licensed products. Most of our web shooters are original designs built entirely by us. However, we do offer select models inspired by web shooters seen in the movies, and we plan to add more movie-inspired designs in the future. All of our products are fan-made props — designed by fans, for fans.

Yes! Whether it's a custom color scheme, a modified design, or a larger quantity for an event, message us on Etsy and we'll work something out. We also offer a Pay Later program for schools and organizations ordering pole vault tips in bulk.

The fastest way is through Etsy messages on our shop page. You can also use the contact section on our homepage. We typically respond within 24 hours.