Frequently Asked Questions

Yes! Depending on the model, our web shooters come with either elastic bands that fit most wrist sizes or velcro straps that you can adjust manually for a perfect fit. Some models are also available in three sizes — Small, Medium, and Large — so you can pick the one that works best for you.

It depends on the model. Our lighter-based web shooters use a mixture of soap, water, and butane to create a burst effect. For the spray bottle models, we recommend using plain water. We're currently developing a web-like spray formula that produces a more realistic effect — this will be available for our upcoming glass spray bottle models.

Not all models are suitable for children. Our lighter-based web shooters require butane to operate, which is not safe for kids. The spray bottle models that use only water are a much better choice for younger fans. Always check the product description on each listing for age recommendations.

Absolutely. Most of our web shooters support custom color options. When placing your order, you can specify up to 4 different colors and where you want them — for example, "orange lever, black body, red latch." Just fill out the personalization field on the listing.

Most of them — yes. Our functional web shooters spray water, produce a mist, or create a burst effect depending on the model. Every functional unit is hand-tested before shipping to make sure the mechanism fires properly. We also offer prop-only models designed strictly for display and cosplay — no moving parts, just a clean look. Check each listing to see whether the model is functional or decorative.

Our web shooters are 3D printed using high-quality filament — primarily PLA, with some models using ABS or PETG depending on the design's requirements. All three are durable and lightweight, but each has its strengths — ABS handles heat better, PETG is more impact-resistant, and PLA gives the cleanest detail. Check each listing for the specific material used. Either way, treat them like a prop, not a power tool.

Every item is made to order, so please allow 5–7 business days for production before shipping. Domestic orders typically arrive within a few days after that. You'll receive a tracking number once your order ships.

Yes, we ship worldwide through Etsy's global shipping program. Rates and delivery times vary by location. All orders ship from South Florida, USA.

Reach out as soon as possible if you need to make changes. Since production starts shortly after your order is placed, we'll do our best to accommodate — but once a print is in progress, we may not be able to modify it.

We pack every order carefully, but if something arrives damaged, contact us right away with photos. We'll make it right — whether that's a replacement part, a full reprint, or a refund.

Yes! We offer STL files for some of our designs so you can print them at home. These are instant digital downloads on our Etsy shop. You'll need your own 3D printer and slicing software.

We include recommended settings with every STL purchase. We generally design for PLA at standard resolution. If you run into issues, message us — we're happy to help troubleshoot.

No. Our STL files are for personal use only. You may not resell, redistribute, or use them commercially. If you're interested in a commercial license, reach out and we can talk.

No, these are not officially licensed products. Most of our web shooters are original designs built entirely by us. However, we do offer select models inspired by web shooters seen in the movies, and we plan to add more movie-inspired designs in the future. All of our products are fan-made props — designed by fans, for fans.

Yes! Whether it's a custom color scheme, a modified design, or a larger quantity for an event, message us on Etsy and we'll work something out. We also offer a Pay Later program for schools and organizations ordering pole vault tips in bulk.

The fastest way is through Etsy messages on our shop page. You can also use the contact section on our homepage. We typically respond within 24 hours.